Terms & Conditions

Please read our rental terms carefully before placing a booking.

Last updated: June 2026

1Rental Period

Our standard rental periods are as follows:

  • Weekend hire: Friday to Monday
  • Weekday hire: Tuesday to Thursday
  • Custom arrangements: Extended or special-period rentals may be arranged on request. Additional charges may apply.

Equipment must be returned or made available for collection by the agreed time on the return date. Late returns may incur additional rental charges.

2Pricing & VAT

Hire is charged on a period-based flat rate. One hire period is up to three days on one site: a weekend (Friday to Monday) or weekday (Tuesday to Thursday) block. The flat period rate applies even where the equipment is used for a single day. The applicable rate is confirmed on your quotation.

All prices quoted are in South African Rand. Party Time is not currently registered for VAT, so no VAT is charged. Delivery is charged separately, per kilometre, as set out in the Delivery & Collection section below.

3Payment Terms

Payment is made offline only, via EFT (electronic funds transfer) before the event date, or by cash on delivery. We do not accept online card payments. No equipment will be released without prior payment or an approved arrangement.

Hire fees are payable in full before the event. Where any amount remains outstanding after the event (for example, breakage exceeding the deposit), interest may be charged at the South African prime rate plus 2% per annum on the outstanding balance. Refundable deposits are returned within 14 days of the equipment being returned and inspected.

4Deposits

A refundable security deposit of 10% of the hire total is charged on top of the hire fee to secure the equipment against late return, damage, breakage, or loss. The default is 10%; established clients may be set to a lower rate at our discretion.

Following return and inspection, the deposit is refunded within 14 days where no amounts are owing. Where damage, shortages, late-return charges, or cleaning fees apply, these are deducted from the deposit first, and only any shortfall above the deposit is invoiced. At your choice, a refund may be paid out or kept as credit on your account for a future hire.

5Delivery & Collection

Delivery is available and is charged at R9 per kilometre from Gelukshoop Farm, Bonnievale, over four directions (out and back to deliver, and out and back to collect), with a minimum of 5 km (R180). Delivery and collection times are arranged by mutual agreement.

Transport and delivery costs are subject to fuel price fluctuations and may be adjusted accordingly.

Self-collection is available from our premises. Clients collecting equipment must have a suitable vehicle for the load, along with tie-down straps or ropes. New customers must provide a copy of their ID and proof of residence.

6Equipment Care

Clients are responsible for the care and condition of hired equipment from the time of delivery or collection until it is returned or collected by Party Time.

  • Cutlery, crockery, and glasses must be returned clean and free of food residue.
  • Table cloths and linen will be washed by Party Time. Please return them in the crates provided, not folded wet.
  • Candles must be used with care. Wax damage to linen, tables, or any other item is charged at the reserve replacement value, so please use suitable holders and drip protection.
  • All other items should be returned in a reasonably clean condition.

Where equipment is returned dirty, a cleaning fee of 10% of the hire total applies. Cleaning fees are deducted from your deposit first, and only any shortfall above the deposit is invoiced.

7Damage & Breakage

The client is liable for any damaged, broken, or missing items. Each item carries a reserve replacement value, which is the amount charged to replace or repair that item. Reserve replacement values apply per item and will be communicated on request or on your quotation.

Any damage or shortfalls discovered upon return or collection will result in a damage invoice being issued to the client. Items must be reported as damaged or short-delivered immediately on delivery or before the event; otherwise, the damage is assumed to have occurred during the event.

8Cancellation & Amendments

Bookings may be amended up to 1 day before the scheduled delivery time. Changes after this window may not be possible and full charges will apply.

Once equipment has been delivered to the venue or collected by the client, all items are treated as rented out and full charges apply. A confirmed booking cancelled 3 or more days before the event has its deposit refunded or credited; a cancellation within 3 days of the event forfeits the deposit.

9Tents

For safety reasons, all tents must be rigged exclusively by Party Time. Clients may not erect, dismantle, or modify any tent structure themselves.

Tent hire pricing covers the structure and rigging. Engineering certificates, if required by the venue or local authority, carry an additional fee. Please enquire in advance if your event requires certification.

10Liability & Disclaimer

All equipment is hired entirely at the client's own risk from the moment of delivery to the venue or collection from our premises, until the equipment is returned to or collected by Party Time.

Party Time shall not be held liable for any injury, damage, or loss arising from the use of hired equipment. Clients must make sure that equipment is used safely and appropriately for its intended purpose, and indemnify Party Time against any third-party claims arising from its use.

Damage, breakage, shortage, or loss of any hired item is charged to the client at the reserve replacement value of that item. The client is responsible for the safekeeping of the equipment for the full hire period.

11Governing Law

These terms and conditions are governed by the laws of the Republic of South Africa, and any dispute arising from a hire agreement will be subject to South African law.

By placing a booking with Party Time - Event Hiring, you confirm that you have read, understood, and accepted these terms and conditions.

Questions About Our Terms?

If you have any questions regarding these terms and conditions, please don't hesitate to contact us.

info@partytime.co.za | 082 901 4044

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