Frequently Asked Questions

We deliver throughout the Overberg and Winelands region, including Bonnievale, Robertson, Montagu, Swellendam, Ashton, and surrounding towns. Delivery rates are calculated per kilometre from Gelukshoop Farm, Bonnievale.

Delivery is available with rates calculated per kilometre from our premises at Gelukshoop Farm to the offloading site. We arrange delivery and collection times to suit your event schedule, and you see the estimated delivery fee before you confirm.

Yes, self-collection is available from Gelukshoop Farm, Bonnievale. Smaller items fit easily in a car or bakkie, while larger or bulky items need a bakkie or trailer, so tell us your order and we will advise. The collecting vehicle must have a valid licence disk, which we record on collection, and you will need tie-down straps or ropes. New customers must also provide proof of residence and an ID copy.

Our pricing is period-based: weekend hire runs from Friday to Monday, and weekday hire from Tuesday to Thursday. Rates vary by product type. Contact us for a detailed quote based on your event requirements.

No, there is no minimum order size. Standard delivery charges still apply when delivery is required, regardless of order size.

No. Party Time is not VAT registered, so no VAT is added to your quote. The prices you are quoted are the prices you pay.

Payment is due in full before your event, by EFT or cash. We are an offline-payment business, so there is no online card gateway. Interest may be charged on any amount left outstanding at the South African prime rate plus 2% per annum, per our terms and conditions.

Cutlery, crockery, and glasses must be returned clean. Table cloths and linen are washed by Party Time and should be returned in the crates provided. Other items should be returned in a reasonably clean condition. If items are returned dirty, a cleaning fee of 10% of the hire total applies.

Yes. For safety reasons, all tents are rigged exclusively by Party Time staff. Clients may not erect tents themselves. Tent pricing excludes engineering certificates, which carry an additional fee if required.

Tiffany chairs are designed for solid, flat surfaces and are not suited to grass or uneven ground. Wimbledon chairs are more robust and may be used on grass. Using Tiffany chairs on grass or uneven ground is at the client's risk, and any resulting damage may be charged to the client.

Yes. Our rustic pallet tables are a popular choice for farm and wedding setups around Bonnievale, working well as feature tables, bars, or grazing stations. They pair with our other tables, seating, and linen, so contact us with your event details and dates for availability.

Any damaged or short-delivered equipment must be reported immediately upon delivery or before the event. If not reported, damage is assumed to have occurred during the event. The client is liable for damaged or missing items, and reserve values apply. A damage invoice will be issued.

A refundable breakage deposit of 10% is charged on top of your hire. It is refunded, or kept as account credit, 14 days after the equipment is returned, less the cost of any damage. It is forfeited if you cancel within 3 days of the event.

Yes. In case of emergency during your event, you may contact us on 082 901 4044 or 081 379 7115.

Please get in touch. We regularly expand our inventory and may be able to source specific items for your event. Contact us with your requirements and we will do our best to assist.